Data Privacy Policy
Dylan Wong is committed to safeguarding your personal data and ensuring compliance with Singapore’s Personal Data Protection Act (PDPA). This policy explains how I handle your personal data, including collection, usage, storage, and sharing practices. By engaging my services or accessing my website, you agree to the terms outlined below.
When and How We Collect Personal Data
I collect personal data relevant to our professional relationship. This may be collected directly or indirectly through various channels, including when:
- You use my services or express interest in doing so.
- You enter into any agreement or provide documentation/information regarding our interactions.
- You apply for any product, respond to promotions, or subscribe to mailing lists.
- You interact with me via telephone calls, letters, face-to-face meetings, digital platforms (including social media), surveys, or e-mails.
- Your images are captured in photographs or videos taken when you attend events I organize.
- You download any cookies, or when I collect location services or IP addresses while you visit this website.
- I receive information from you or authorized representatives in connection with our professional relationship.
- Personal data is publicly available where relevant and appropriate.
- I am required to comply with legal or regulatory authorities, assist in investigations, or perform audits.
Your data may be stored in physical or electronic formats on secure systems, including third-party cloud services that comply with Singapore’s PDPA standards.
Facebook Advertising and Tracking
To provide you with relevant information and personalized content, this website utilizes tools from Meta (Facebook).
- Facebook Pixel: I use the Facebook Pixel to track user activity on my website after you have clicked on a Facebook advertisement. This allows me to measure the effectiveness of my advertisements, understand user behavior, and create custom audiences for future marketing.
- Data Collection: When you interact with my ads or website, Meta may collect information via cookies and other tracking technologies. This data is used to serve you with content that aligns with your interests.
- Opt-Out: You can control your ad preferences or opt out of interest-based advertising by visiting your Facebook ad settings or adjusting your browser’s cookie preferences. Please note that opting out may limit your ability to receive tailored content or offers.
How We Use Your Data
Your personal data may be used for the following purposes:
- Delivering financial advisory services tailored to your needs.
- Marketing services (only with your explicit consent).
- Complying with legal obligations, regulatory requirements, or internal policies.
- Enhancing offerings through analytics and customer feedback.
- Any other purposes for which you have provided explicit consent.
Failure to provide necessary information may limit the ability to deliver certain services.
Our Privacy Commitments
I uphold the following principles to ensure the responsible management of your personal data:
- Clarity and Transparency: You are clearly informed about how your data is collected, used, and shared.
- Lawful and Fair Use: Data is processed only when lawful and necessary.
- Purpose Limitation: Data is used solely for the specific purposes disclosed to you.
- Data Minimization: I collect only the data required for operations.
- Accuracy of Data: Reasonable steps are taken to ensure data is accurate and up-to-date.
- Data Security: Robust measures protect data from unauthorized access or breaches.
- Retention Policies: Data is retained only as long as necessary for business or legal purposes.
- Respect for Your Rights: You have the right to access, correct, or withdraw consent.
- Vendor Compliance: Third-party providers are required to adhere to equivalent privacy standards.
- Cross-Border Transfers: Appropriate safeguards are implemented for any necessary overseas transfers.
Sharing Your Data
I may share your personal data under these circumstances:
- With service providers assisting in service delivery (e.g., IT support, marketing agencies).
- With regulators, law enforcement agencies, or authorities when required by law.
- With third parties authorized by you to receive such information.
Your Rights Regarding Personal Data
Under Singapore’s PDPA, you have the right to:
- Access and Correction: Request access to or correction of your personal data held by me.
- Withdrawal of Consent: Revoke consent for specific uses by contacting me at admin@coachdylanwong.com . Please note that withdrawal may impact the ability to provide certain services.
- Data Portability: Request transfer of your data in a structured format where legally permissible.
Cookies and Website Policy
I use cookies on this website to understand user behavior, improve functionality, provide personalized content (with prior consent), and generate analytics. You can disable cookies via your browser settings, though this may affect website functionality. This website may include links to third-party sites outside of my control, and I am not responsible for their privacy practices.
Direct Marketing Communications
I will only send marketing materials if you have explicitly opted in or provided no objection where permitted by law. You can opt out at any time by clicking “unsubscribe” or contacting me directly.
Policy Updates
This policy will be reviewed periodically to ensure compliance with legal requirements. Any updates will be communicated via this website.
For inquiries regarding this policy, please contact: admin@coachdylanwong.com